Employee training is one of the most vital aspects of an organization. Every organization has different sets of business goals and to achieve those goals the contribution of every employee is needed. There are some key learning from training that have always helped an employee to grow professionally and personally more.
A master trainer program is a particular training course that helps an organization to train its employees and polish their skills. This training course is often offered in terms of webinars, live online sessions, face-to-face formats, and so on. It helps employees to assess themselves, evaluation of tasks, etc., and ultimately helps in skills development.On completing this course, employees receive a globally recognized master trainer certificate which upgrades their career to a new level.
Whenever a company is conducting a training program, a perfect strategy must be formulated before the program begins in reality.
It has been observed that 90% of the training programs go in vain because the strategy being implemented was absolutely not useful.
Facts to remember while formulating a training strategy:
Being a training manager it is the sole responsibility of him/her to make sure that the training program is successful. He/she must evaluate training effectiveness because a plenty amount of money and time is being invested in every training program. Hence, if the return on investment (ROI) is not up to the mark, the training being conducted is just a waste of time.
Certain strategies should be remembered before making a strategy for a training program.
A training need analysis must be done: Every employee is having potential and skills but it is necessary to know what certain grounds they should work on to grow better. Thus, it is of utter importance to figure out certain genres where employees need training.
You, being a training manager, should not hesitate to reach out to your employees and ask them how they are feeling about their job roles and tasks they are being assigned to. You must learn the problems they are facing and also what are the specific areas they do not have much knowledge of. Based on all those parameters, you must chalk out a plan to conduct a training program.
Training goals and learning objectives: Aligning the goals of the employees to that of the organization is quite significant. After listing out the problems employees are facing, you must decide if working on those problems will help the organization to enhance its rate of success. If you conclude that everyone is working for a common goal and their requirement is almost similar, do not make further delay and go for a training program.
Plan the best delivery method: Choosing the right delivery method of training for the right candidate is of sheer importance. For example, a sales team must be given a lesson on the latest selling technique. Giving them a lecture on how to create a banner showing off the product description is of no use.
Talk to your audience: Beforethe onset of a training program, meet your learners. Give them a brief description of the topic that shall be discussed and assure them to feel free to raise a question if their doubts remain unclear. This will give your employees an impression that you are there to back them up and help them grow better.
How to improve training sessions?
Learning vs Expectation: Every employee has the right to know what is the lesson he/she is supposed to receive in the training session and what is expected of him/her at the end of it, according to Kontoghiorghes (2001). Thus training managers must clear out at the very beginning about the basic theme or concept of the lesson. Arousal of any ambiguous situation is not expected.
Make your content relevant: Your content should becrisp. There should not be any point that is irrelevant to the topic because it will make the content unnecessary, lengthy, and boring. Certain words like NEED TO KNOW MUST KNOW, MARK THESE WORDS, etc., should be used to give weightage to the relevance of the topic.
Connect the dots: You must be well aware of what are the best skills of your employees. Use them to analyze the skills and implement new techniques to polish those skills. It will always help the employees to learn that their existing skills are not useless and they can use them smoothly to learn the new ones.
Instructions must be based on real-life skills: Give an example of any scenario that has happened earlier and may come in the due course of time. Formulate a list having instructions that were followed when that scene had happened. Thus employees will realize how they will have to work once such a situation arrives. Besides, include some theoretical or hypothetical examples to figure out how to create the employees are to reach unique solutions.
Make separate modules: It is always easy to remember things that are being learned in steps. Hence, if employees get pieces of training based on different modules they will easily relate to those in the case of any scenario.
How to assess training effectiveness?
A post-training follow-up session is vital. Being a manager it will be your duty to figure out how much the employees have learned from the training session. There should not be any gap in the communication level between the trainers and employees after a training session has happened. Measuring training effectiveness will help bot the parties to understand how much the employee, as well as the organization, is supposed to grow more.
You can also arrange practice sessions based on the training being given via some fun-based activities. The employees will get an opportunity to showcase their talent and you will also understand how much they have truly learned.
Provide a booklet to the employees covering all the key points that have been taught in the training session. Thus, employees will easily go through those topics anytime they want to. You can also share files with them via e-mails that will be stored forever.
Thus, corporate training programs are important because it is not about training the employees but also evaluating the effectiveness of the training.A master trainer program will always help the trainers to remember all these valuable and significant points so that at the time of delivering a training program they work like accomplished professionals.